Description: This textbook is a must-have for anyone studying or working in the hospitality industry. With a focus on customer relations and quality service, it covers everything from travel and tourism to business and economics. The book is written by William B. Martin and published by Prentice Hall PTR in 2019. It is a trade paperback with 202 pages and weighs 14.4 Oz. The book is in English and measures 8.9 inches in length, 6.8 inches in width, and 0.6 inches in height. The book is perfect for adults and further education students who want to learn more about the hospitality industry. It is an excellent resource for those who are looking to develop their skills in customer service and management. Whether you are a beginner or an experienced professional, this textbook is a valuable addition to your library.
Price: 4.04 USD
Location: Barrington, Illinois
End Time: 2024-12-02T16:39:28.000Z
Shipping Cost: 0 USD
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Subject Area: Business & Economics
Book Title: Quality Service: What Every Hospitality Manager Needs to Know
Publication Name: Quality Service : What Every Hospitality Manager Needs to Know
MPN: Does not apply
Publisher: Prentice Hall PTR
Item Length: 8.9 in
Subject: Customer Relations, Industries / Hospitality, Travel & Tourism
Brand: Unbranded
Publication Year: 2019
Type: Textbook
Format: Trade Paperback
Language: English
Item Height: 0.6 in
Author: William B. Martin
Educational Level: Adult & Further Education
Item Weight: 14.4 Oz
Item Width: 6.8 in
Number of Pages: 202