Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts

Description: Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Econo ISBN : 9783662585542 Title : Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Econo Authors : Kumar, V., Reinartz, Werner Binding : paperback Publisher : Springer Publication Date : Jan 11 2019 Edition : Condition : Used - Good Ships same or next business day with delivery confirmation. Good condition. May or may not contain highlighting. Expedited shipping available. Payment We accept PayPal for all eBay orders. Please see payment details below. We will only ship to the address that is entered into PayPal when payment is made! Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. International Shipping: Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer''s responsibility. Please check with your country''s customs office to determine what these additional costs will be prior to bidding / buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts." US and International government regulations prohibit such behavior. Returns We have a 30 day return policy. The return must be postmarked within 30 days of the delivery date. Once the item has been returned, we will initiate an item-only refund (shipping costs are non-refundable). A restocking fee of 10% will apply for any general returns. We do not provide return labels for general returns. © 2017 Tree of Life Bookstores

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